Frequently Asked Questions (FAQs) – CrestWear.pk
1. What is CrestWear.pk?
CrestWear.pk is a men’s shirt brand based in Lahore, Pakistan. We specialize in premium-quality shirts designed with modern style, comfort, and durability, all produced in our own manufacturing facility.
2. Where is CrestWear located?
We are located at:
Peco Road, Lahore, Pakistan
3. Do you have your own production house?
Yes, CrestWear operates its own in-house production facility in Lahore, ensuring complete quality control from fabric selection to final stitching.
4. How can I place an order?
You can place an order through our website by selecting your desired product, choosing your size, and confirming your order. You can also contact us directly for assistance.
5. What payment methods do you accept?
We offer Cash on Delivery (COD) and other payment options available on our website. All payments must be completed as per order requirements.
6. How long does delivery take?
Delivery usually takes 3 to 5 working days within Pakistan, depending on your location. Delays may occur due to courier or unforeseen circumstances.
7. Can I exchange or return a product?
Yes, exchanges are allowed within 7 days of delivery, provided the item is unused, unwashed, and in original condition. Refunds are only applicable for defective or incorrect items.
8. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, please contact us within 3 days of delivery so we can resolve the issue promptly.
9. How do I choose the correct size?
We recommend checking our size chart before placing an order. If you need assistance, our support team can help guide you.